Urgent care is when you need medical attention for an illness or injury that can be managed without a trip to the emergency department, but cannot wait for a regular appointment with a general practitioner (GP).

Tweed Heads Medicare UCC provides acute episodic care and treatment that does not require a hospital admission.

Scope of Urgent Care Services

We provide assessment and treatment for a wide range of urgent but not life-threatening conditions, including:

• Minor injuries (sprains, simple fractures, cuts, burns)

• Eye injuries and minor foreign body removal

• Infections (throat, urine, chest, skin)

• Acute illness in adults and children

• IV fluids, wound care, basic fracture management

• Acute exacerbations of chronic conditions (e.g., asthma flare-ups, COPD flare-ups)

• Mental health support when safe to manage onsite

• We treat all ages, including infants under 12 months, as long as their presentation falls within our clinical scope.

Services We Do Not Provide

The Medicare UCC model excludes some services. We do not provide:

• Life-saving emergency care (call 000 or go to ED)

• GP mental health care plans

• Pre-employment or workplace medicals

• Routine antenatal care

• Routine or travel vaccinations

• Asymptomatic screening tests (e.g., routine STI/BBV testing) unless urgent needs apply